Infrastructure Management Services
A smart and efficient business enterprise of the 21st century needs to depend on an exceptionally agile and strong IT infrastructure to deliver value to its business stakeholders. TC Infotech understands the challenges faced by modern organisations and works towards uplifting their tech infrastructure through maximal utilisation of resources, cost effective tech setups and handling inter-organisational communication challenges.
We offer services that help organisations mitigate their business challenges. These include:
1. Powerful Data Centers – TC Infotech offers powerful data centres based on our comprehensive knowledge of applications, infrastructure, virtualization, security and compliance levels. We help businesses to consolidate and create inbound networking capabilities, with storage and backup.
Our key personnel builds data command centre, system administration, 24×7 centralised monitoring of network, capacity planning platform, release management and patch management. The data centre platform is aligned to the changing business objectives. We can upgrade existing data platforms, migrate application and data, and offer Business Impact Analysis (BIA), Disaster Recovery (DR) and Business Continuity Planning (BCP).
2. Workstations
Global businesses need to operate seamlessly and effectively. We offer workstations as a service, which is completely IT efficient and results in high customer satisfaction. There are integrated services such as multi-lingual support, centralised vital information access, automated ticket management, reduction in manual effort, high remote assistance, and a self-help portal for quick resolution of issues.
3. IT Operations Management
Organisations today are under pressure to optimally utilise existing resources and perform under challenging circumstances. There is a need for continued infrastructure monitoring and deployment, which ultimately reduces the cost of IT operations. TC Infotech expertly builds a comprehensive IT Operations channel to ensure that businesses continue to function efficiently. We offer dedicated support for our IT architecture.
4. Landscape Management
Efficient landscape management is paramount for organisations with interdependencies on software components. An expansive IT infrastructure is built with a multitude of software components, effectively expanding the tech landscape, and this requires prompt monitoring. TC Infotech offers a packaged infrastructure management solution with service level agreements. Our global service delivery model is reusable, automated and scalable. The key components include user management, UI customization, batch job creation, catalogue management and vendor/partner registration.
5. Cloud Services
Organisations are increasingly opting for cloud services due to their reliability, ease of access and affordable costs. TC Infotech is a channel partner with various cloud service enablers with which we can create a business ecosystem suitable for existing business processes and applications. We offer cloud advisory, cloud migration, cloud operation, and cloud management services.
6. Software & Automation
We understand business functions and help to setup reliable software automation that helps to simplify business processes without affecting the quality and cost. We deploy suitable software solutions to improve the delivery of business services.
The customised services are created to meet the business operational requirements of individual clients. These enable businesses to operate without disruptions